Nonviolent Communication: An Overview & Role-Play Demonstration (2021)

Florida Institute for Child Welfare

In this video, Licensed Trainer Janelle King and Youth Advocate A'miracle Smith demonstrate nonviolent communication through a series of role-play exercises.

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Communication skills are fundamental to social work practice. Nonviolent Communication (NVC), sometimes referred to as Compassionate Communication, offers a powerful tool for positive social change. According to its creator, psychologist Marshall Rosenberg, NVC is effective in relationships among families, colleagues, and in conflicts of any nature as it encourages empathic communication.  For child welfare professionals, compassion and empathy are cornerstones to building trust among families, as well as within interprofessional communication.

In this webinar, we will discuss the connection between trauma and adverse experiences, the brain, and NVC. Participants will reflect on how they typically respond to conflict situations, both personally and professionally. Through the NVC model, participants will learn other conversational responses, how to implement empathic communication through the three components of empathy, as well as the difference between feelings vs. thought-feelings and needs vs. strategies.

Filmed, Edited & Animated by Breanna Bruner